Privacy Policy

Last Updated: May 1, 2026

1. Introduction

Fidelitie Investments ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, date of birth, physical address, government-issued ID documents.
  • Financial Information: Cryptocurrency wallet addresses, transaction history, deposit/withdrawal records, trading activity.
  • Technical Information: IP address, browser type, device information, operating system, access times.
  • KYC/AML Information: Identity verification documents, source of funds information, proof of address.

3. How We Collect Information

  • Directly from you: Account registration, KYC submission, deposit/withdrawal forms, support requests.
  • Automatically: Cookies, log files, analytics tools, device fingerprinting.
  • From third parties: Identity verification services, blockchain analytics providers, compliance databases.

4. How We Use Your Information

  • To create and manage your account;
  • To process deposits, withdrawals, and trades;
  • To verify your identity and comply with KYC/AML regulations;
  • To detect and prevent fraud and suspicious activity;
  • To communicate with you about your account and transactions;
  • To improve our Platform and customer service;
  • To comply with legal and regulatory obligations.

5. Legal Basis for Processing

We process your information based on:

  • Your consent (e.g., for marketing communications);
  • Performance of a contract (e.g., executing your trades);
  • Legal obligations (e.g., KYC/AML compliance);
  • Legitimate interests (e.g., fraud prevention, Platform security).

6. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Identity verification, blockchain analytics, email delivery, hosting.
  • Legal Authorities: When required by law, court order, or regulatory request.
  • Law Enforcement: To investigate fraud, money laundering, or illegal activities.
  • Successors: In connection with a merger, acquisition, or sale of assets.

7. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encryption of sensitive data (passwords, personal information);
  • Secure data centers with access controls;
  • Regular security audits and penetration testing;
  • Employee training on data protection.

However, no method of transmission over the Internet is 100% secure.

8. Data Retention

We retain your information for as long as your account is active and as necessary to comply with legal obligations (typically 5-7 years after account closure for AML compliance).

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you;
  • Correct inaccurate or incomplete information;
  • Request deletion of your information (subject to legal retention);
  • Restrict or object to certain processing;
  • Data portability;
  • Withdraw consent at any time.

To exercise these rights, contact us at admin@fidelitieinvest.com.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and for security. You can control cookies through your browser settings. See our Cookie Policy for more details.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Children's Privacy

Our Platform is not intended for individuals under 18. We do not knowingly collect information from minors.

13. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for their privacy practices.

14. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date.

15. Contact Us

If you have questions about this Privacy Policy, please contact us at: admin@fidelitieinvest.com